on my last three flights, there has been absolutely no indication on my boarding pass that i am qpp. not even small little print on the bottom like before. has anyone else had the same?
Announcement
Collapse
No announcement yet.
BPs did not show QPP status
Collapse
X
-
-
Probably your number was not captured properly in the SQ PNR. For example, when my TA made the booking for me without "Mr" my PPS number did not show in SQ booking. When my itinerary has an SQ flight and book under the same exact name as the name in my PPS profile, my PPS number automatically loaded in the PNR.
Thus next time when you did not see your status on your BP when checking-in, you should tell the agent to input your number.
Cheers!
Note: Probably you'd better pay attention whether your flights PPS Values are credited in your account properly, as well as to where the miles are credited.
Comment
-
Originally posted by SQ LPP View PostProbably your number was not captured properly in the SQ PNR. For example, when my TA made the booking for me without "Mr" my PPS number did not show in SQ booking. When my itinerary has an SQ flight and book under the same exact name as the name in my PPS profile, my PPS number automatically loaded in the PNR.
Comment
-
Sounds very similar to my SQ BPs out of NRT last Feb. NH was performing the check in and they were trailing some new systems. Out spat some of the barest BPs I've ever seen - all that appeared were names, flight numbers for the NRT-SIN segment but not the onwards segment to MEL, seat numbers. I could've printed more credible ones at home with OLCI. They had to manually write the boarding time, gate number and missing flight number down. We were held up by the security people at Changi for a bit as they'd thought we were holding fake BPs. We were also assured the FFP numbers were locked in despite the lack of "LH*G" or the KF number which usually automatically alongside the "LH*G" - sure enough the miles posted a few days later. No cities printed either but fortunately we were coherent enough to know where we're flying.Last edited by KeithMEL; 15 April 2008, 02:35 AM.All opinions shared are my own, and are not necessarily those of my employer or any other organisation of which I'm affiliated to.
Comment
-
On the subject though, I do believe that printing QPP or whatever on the boarding pass is very important as it speaks to the psychological aspect of the company-customer relationship. It reinforces the relationship, to varying degrees, and can in some cases reinforce and remind the customer of the exclusivity of the PPS Club.
Comment
Comment