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Just looked into my Expiring Miles statement and saw that 25k Service Recovery miles that I received in Sep 2006 are expiring in Sep 2007. Is that normal? I was hoping they would last 3 years so that I could use them a bit later.
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Didn't know that, and it's a bit naughty if it's right. Drop them a line and see what they say. -
What are service recovery miles? Is that compensation for less than stellar service?Comment
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Or for things that shouldn't have happened in the first place -- like me getting bumped off my preferred seat and a lying ground staff member lamely trying to convince me it was because of an equipment swap (this was on SIN-LHR in Y).Originally posted by zvezda View Post
But they mollified my anger somewhat with those scarce KrisFlyer miles. 
Welcome to SQT, by the way.
‘Lean into the sharp points’Comment
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Its what I (asked for and) got for SQ charging my credit card twice for a RTW and taking several weeks to refund me the duplicate charge + changes due to currency movements.Originally posted by zvezda View PostComment
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Well, doesn't the system follow a first in first out procedure if they are KF miles but of a different category? How do those miles mix with your other KF miles?Originally posted by Savage25 View PostComment
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My other miles were starting to expire in 2008. Just had this block of 25k in Sep 2007.Originally posted by shortfinals View Post
So silly me, I called to ask them about the expiry, but before bringing it up issued an award I had on hold. Poof - the 25k disappeared. Problem solved. Forgot about the FIFO
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