Pay with miles

[FlyingDobber]

Dear All,

Looking at burning my 120k miles I have left that are about to expire.

Want to travel from LON-SIN-AKL either in Saver Y or upgrade to J preferbaly both ways.

Looking at Pay by KF miles option miles and cash. Where can I find more info? I watched the demo on website but it wont let me pay with miles when I go to book.

Have I got the wrong end of the stick here??

Cheers
Clowesy

[RCTP]

Hmm on the main sq page you can select the option of paying with miles and cash. If there's a problem with that you migyt have to call up sq reservations and explain that their website is having problems so as not to charge you extra fees.

[CarbonMan]

Dear All,

Looking at burning my 120k miles I have left that are about to expire.

Want to travel from LON-SIN-AKL either in Saver Y or upgrade to J preferbaly both ways.

Looking at Pay by KF miles option miles and cash. Where can I find more info? I watched the demo on website but it wont let me pay with miles when I go to book.

Have I got the wrong end of the stick here??

Cheers
Clowesy

Hi Clowesy

Not sure where you're hitting the problem but I do agree that SQ's website isn't as clear on how to go about using the miles and cash option.

As a KrisFlyer member, you can now mix miles and cash to pay for your next Singapore Airlines or SilkAir airfare on singaporeair.com. Here's the spiel from SQ on the scheme:

Some important information about paying with KrisFlyer miles:

* Only applicable to PPS Club and KrisFlyer members
* Members can use their KrisFlyer miles to pay for their own airfare(s) and any of their 5 redemption nominees
* A minimum of 5,000 KrisFlyer miles required per transaction
* Flights must be operated on Singapore Airlines or SilkAir
Airfares must be purchased through singaporeair.com
* Tickets paid with KrisFlyer miles cannot be used to travel on other airlines
* Any miles earned can only be credited to KrisFlyer accounts
* To pay with KrisFlyer miles, ensure you are logged in as a KrisFlyer member and check the "Pay with KrisFlyer miles" box when choosing a flight.

Here are some steps you can use:

1) Firstly, at the SQ Booking page, click on the "Pay with Krisflyer Miles" option. Make your destination, dates and class selection and proceed.



2) Go through the flight selection process including the options on the types of fares, choose the range between "sweet deals" and "Flexi". Move along (I'm fast forwarding here) the booking process until you hit the Payment screen. All you've to do then is to click on the "Pay with Krisflyer Miles" option and the secondary window will appear on the bottom right to allow you to adjust the miles you want to use.



Once you're happy, click on the confirmation button and the tickets should be issued (assuming the, ahem, website is working properly). And if it doesn't see RCTP's advice. Good luck!

[FlyingDobber]

Thankyou both for the replies.

There appears to be a problem with the website

I dont get to the page with the slider to move the amount of miles I would want to use for the trip.I can only enter the payment details, not the mile slider - I have clicked Pay with Miles at the initial stage.

Thankyou CarbonMan for the scrrenshots and I will follow the advice of RCPT and contact reservations.

Cheers for the help
Clowesy

[Desert Traveller]

Dear All,

Looking at burning my 120k miles I have left that are about to expire.

Want to travel from LON-SIN-AKL either in Saver Y or upgrade to J preferbaly both ways.

Looking at Pay by KF miles option miles and cash. Where can I find more info? I watched the demo on website but it wont let me pay with miles when I go to book.

Have I got the wrong end of the stick here??

Cheers
Clowesy

Hm, Y saver or J upgrade sounds like an award redemption, not Pay with KF miles...

[FlyingDobber]

Hm, Y saver or J upgrade sounds like an award redemption, not Pay with KF miles...

sorry typo!

Y-J or Pay with miles (with additional costs).