Try as I might I just can't seem to get through...!!!
All I want to do, as a First class customer, is book a seat and BTC, neither of which I seem to be able to do online (ticket booked as an award through bmi miles). But they just won't answer the phone.
Anyone got any ideas how I can get through to them? I've tried the 0844 number and also the geographical 0208 number. Is it just a case of waiting for 20/30/40 mins until they pick up? Deeply inconvenient...
All I want to do, as a First class customer, is book a seat and BTC, neither of which I seem to be able to do online (ticket booked as an award through bmi miles). But they just won't answer the phone.
Anyone got any ideas how I can get through to them? I've tried the 0844 number and also the geographical 0208 number. Is it just a case of waiting for 20/30/40 mins until they pick up? Deeply inconvenient...
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