When does SQ consider a ticket "used?"

[Ratherbeflying]

I've read through the CoC's but I can't seem to find a clear definition of when SQ considers a ticket to be used. Is it once check-in occurs, once the ticket is used to board a plane, or at some other point?

Strange question, I know. But my travel schedule for the next couple of weeks is changing quite a bit and probably will continue to change. I can see myself showing up at SIN, checking in for a 4:30pm flight around 2:30pm, then getting a call around 3:30pm saying "forget about BKK, you need to be in SIN tomorrow."

Would SQ allow me to turn the boarding pass in, cancel the trip and get a refund (minus any cancellation fee on the fare)?

[stargold]

Yes, is the short answer. You can offload yourself even after check-in, and then the ticket will become "unused" again.

[StarG]

Yes you can do just that, but on getting the refund, you have to be sure that your ticket is refundable.

[jhm]

I don't know whether SQ offer them but on BA, you can pay (lots) for a fully flexible ticket. This enables you to check-in, go into the lounge, miss the flight, even board the plane and then get off (I think) etc and - afterwards (i.e. no need to inform BA beforehand) - get the flight date changed or ticket cancelled without penalty.

If SQ sell such a thing and if you're okay with the cost, it may be more convenient for you to buy this (rather than keep cancelling, refunding and rebooking).

[SQ All The Way]

i dont mean to be nosy however what work would require someone to checkin and cancel his/her ticket an hour after checkin. Does this happen often, just curious. I travel on business a lot however not once have had to cancel my ticket after checkin.

Cheers.

[Ratherbeflying]

i dont mean to be nosy however what work would require someone to checkin and cancel his/her ticket an hour after checkin. Does this happen often, just curious. I travel on business a lot however not once have had to cancel my ticket after checkin.

Cheers.

Management consulting. Most of my travel is US domestic, and I've only been to SIN and flown SQ a couple of times. Both those trips had pretty well-defined plans. This time there are some still-changing plans, balancing potential client meetings with internal meetings. Given my US travel, I know what I can do with (primarily) CO, DL and WN tickets, but wasn't sure what SQ's rules were. Saw something on SQ's website saying that if you OLCI, you need to have your BP validated at the ticket counter. Thought that may indicate "usage" - just wanted to find out what the rules were.

I've had a few cases of flights changing or canceling at the last minute. Actually missed one cancellation call by a few minutes (back when mobile phones had to be off before boarding). Arrived at the destination and recieved a message time-stamped just after I boarded the plane saying the meeting was cancelled. Luckily it was only a 50 minute flight (HOU-DAL on WN) so it was easy to turnaround and go back. This doesn't happen a lot, but given my limited experience with SQ and the flux in my plans for this trip, I just wanted to know what the boundaries are.

[TerryK]

..... Saw something on SQ's website saying that if you OLCI, you need to have your BP validated at the ticket counter......

OLCI for SQ is pretty useless. You are not considered as checked-in until you get your BP validated. I wonder why anyone would bother with OLCI and printing BP. Your flight coupon is only used when scanned at boarding gate. You can cancel and get a refund anytime before you board. OTOH, keep in mind that SQ charges administrative fee for all refunds and there is a no-show charge if you don't cancel before flight time. Those are in addition to the cancellation fee for the fare.

[Lobster]

i dont mean to be nosy however what work would require someone to checkin and cancel his/her ticket an hour after checkin. Does this happen often, just curious. I travel on business a lot however not once have had to cancel my ticket after checkin.

Cheers.

The only time I have done it was when the flight was delayed which meant that I would miss my connection. This meant that I would get to my destination too late for the trip to be worthwhile so I decided to go home. Unfortunately I was not on a refundable ticket so the money was wasted but at least I did not wast three days of my time as well.

[Kiwi]

i dont mean to be nosy however what work would require someone to checkin and cancel his/her ticket an hour after checkin. Does this happen often, just curious. I travel on business a lot however not once have had to cancel my ticket after checkin.

Cheers.

I don't think it is role specific. If something comes up that has higher priority and requires you to be in a different place then you deal with it. As Lobster mentions, I've also had situations where delays reach the point that the trip is in vain.

[259850]

I need to offload myself from a flight tomorrow morning; I checked in yesterday when I was at the airport but now looks like I don't need to go tomorrow morning. How do I go about offloading myself? Do I need to go to the airport again?