Originally posted by Greatfox
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This debate goes to show the wildly differing expectations of what constitutes good service. While the 'seat upright during mealtimes' policy constitutes good service to some (including yours truly), it is evidently bad policy to others.
Personally I've found SQ's style of service to be rather adaptable. The crews are rather formal by default, but they are also more than happy to have a friendly chat if you are someone like me who prefers a more casual approach rather than old fashioned, more formal service. I'd describe it as intuitive. And besides QF, they're the only other airline whose FAs have been cool enough to call me 'Keith' instead of 'Mr Tan' or 'Sir' upon request! Definitely not 'Stepford Girlish.' [comment posted in the context of this thread]
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