I notice over the past few months that I am quite often getting a busy tone on the main SQ reservations no. 62238888, even during office hours.
This never used to happen. The line would always pick up, even if one ended up on hold for a few mins.
Once I do connect, the waiting time is actually the same. Hence I wonder if SQ has cut back on the no. of hunting lines, but not the no. of reservation agents?
This never used to happen. The line would always pick up, even if one ended up on hold for a few mins.
Once I do connect, the waiting time is actually the same. Hence I wonder if SQ has cut back on the no. of hunting lines, but not the no. of reservation agents?
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