Qantas FF
I have hardly flown ONE WORLD in the last 2 years. So 12 months ago, I expected to be downgraded from GOLD to SILVER, but no, QF sent me a new gold card stating that they extended it for one year even though I did not manage to qualify but that I would have to qualify next year.
FF one year, they sent me another GOLD card this year, extending my GOLD status for another year....
Well, if I don't fly, it costs them nothing, and it provides me with a carrot to fly them again... great strategy.
But, somehow SQ does not think that way .....
I have hardly flown ONE WORLD in the last 2 years. So 12 months ago, I expected to be downgraded from GOLD to SILVER, but no, QF sent me a new gold card stating that they extended it for one year even though I did not manage to qualify but that I would have to qualify next year.
FF one year, they sent me another GOLD card this year, extending my GOLD status for another year....
Well, if I don't fly, it costs them nothing, and it provides me with a carrot to fly them again... great strategy.
But, somehow SQ does not think that way .....
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