Over the years I have seen and heard a few occassions of people being talked through what is clearly their first flight with them in varying degrees of distress about it. However, last week I did SYD-BNE and the worst case I have seen yet, which although it was amusing at times for the other pax, was terribly upsetting for her.
Just before take-off the crew brought a group of three down the back of our QF 767 : a young child, a girl in her early 20's and her mother. The girl and mother had clearly been crying. We pushed back and started up and each noise was greeted with a small scream and an 'Oh my God!', so it was clear when we started the take off roll it was going to get even worse. And it did.
Of course the old 767's are no ultra-quiet A380 so a lot of the mechanical/hydraulic stuff makes a racket, non more so when the flaps are retracted. So, after the trauma of the take off which the poor girl was yelling out 'Oh my God' and 'I want to go back', as soon as the flaps were fully retracted and the noise stopped she yelled 'Oh no, oh no, oh my God, the engines have stopped!' and made by far the biggest scream of the trip. Now, I know this was not amusing to her in any way, shape or form, but that comment drew a number of laughs in the cabin, myself included. To be honest I think this broke the ice for her for a bit as she immediately shouted out 'Sorry everybody'.
Shortly after that the fasten seatbelt signs were off three or four of the crew crew - who I have to say looked after her fabulously - were straight over to her seat congratulating her. The one slip up was one of them telling her taking off is the best bit, to which she replied 'Really, what's the worst then ?'. Of course we had more drama while landing, especially when the pilots whacked reverse thrust on to which she screamed 'What's that, what's that'.
As amusing as it was to others I really felt sorry for her and congratulated her myself on leaving the aircraft. I hope it hasn't put her off for life and she does manage to start flying.
(It was quite funny though.... )
Just before take-off the crew brought a group of three down the back of our QF 767 : a young child, a girl in her early 20's and her mother. The girl and mother had clearly been crying. We pushed back and started up and each noise was greeted with a small scream and an 'Oh my God!', so it was clear when we started the take off roll it was going to get even worse. And it did.
Of course the old 767's are no ultra-quiet A380 so a lot of the mechanical/hydraulic stuff makes a racket, non more so when the flaps are retracted. So, after the trauma of the take off which the poor girl was yelling out 'Oh my God' and 'I want to go back', as soon as the flaps were fully retracted and the noise stopped she yelled 'Oh no, oh no, oh my God, the engines have stopped!' and made by far the biggest scream of the trip. Now, I know this was not amusing to her in any way, shape or form, but that comment drew a number of laughs in the cabin, myself included. To be honest I think this broke the ice for her for a bit as she immediately shouted out 'Sorry everybody'.
Shortly after that the fasten seatbelt signs were off three or four of the crew crew - who I have to say looked after her fabulously - were straight over to her seat congratulating her. The one slip up was one of them telling her taking off is the best bit, to which she replied 'Really, what's the worst then ?'. Of course we had more drama while landing, especially when the pilots whacked reverse thrust on to which she screamed 'What's that, what's that'.
As amusing as it was to others I really felt sorry for her and congratulated her myself on leaving the aircraft. I hope it hasn't put her off for life and she does manage to start flying.
(It was quite funny though.... )
Comment