http://travel.asiaone.com/print/Trav...09-147252.html
S. Korea's Incheon voted world's best airport
Hong Kong International Airport came in second and Changi Airport came in third. -Reuters
Tue, Jun 09, 2009
Reuters
SINGAPORE - South Korea's Incheon International Airport was voted the best in the world for 2009 in an annual survey dominated by Asian airports.
The survey, by British-based consultancy Skytrax, covered more than 190 airports and is based on the results from 8.6 million passenger questionnaires completed from 2008 to 2009.
Incheon narrowly beat Hong Kong International Airport, last year's number one which came in second, and Singapore's Changi, which fell to third place this year from number 2 in 2008.
Skytrax said in a statement that the final margins between the top three airports were so narrow that at one stage the company thought it would have a three-way tie for first place in the "World Airport Awards".
"Incheon is an airport that has been in the global top 5 ranking for the World Airport Awards during the past 5-6 years, and it is a great achievement for them to secure this premier mark of customer satisfaction," Skytrax CEO Edward Plaisted said.
The survey evaluates traveller experiences across 39 different airport service and products, ranging from check-in, arrivals, transfer through to departure at the gate.
S. Korea's Incheon voted world's best airport
Hong Kong International Airport came in second and Changi Airport came in third. -Reuters
Tue, Jun 09, 2009
Reuters
SINGAPORE - South Korea's Incheon International Airport was voted the best in the world for 2009 in an annual survey dominated by Asian airports.
The survey, by British-based consultancy Skytrax, covered more than 190 airports and is based on the results from 8.6 million passenger questionnaires completed from 2008 to 2009.
Incheon narrowly beat Hong Kong International Airport, last year's number one which came in second, and Singapore's Changi, which fell to third place this year from number 2 in 2008.
Skytrax said in a statement that the final margins between the top three airports were so narrow that at one stage the company thought it would have a three-way tie for first place in the "World Airport Awards".
"Incheon is an airport that has been in the global top 5 ranking for the World Airport Awards during the past 5-6 years, and it is a great achievement for them to secure this premier mark of customer satisfaction," Skytrax CEO Edward Plaisted said.
The survey evaluates traveller experiences across 39 different airport service and products, ranging from check-in, arrivals, transfer through to departure at the gate.
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