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Some of you already know of this.
An FTer went to a smalls claims court and got something out of SQ for downgrading her from Executive Economy, which of course is being phased out, to Economy. Full story in the link.
What is surprising though is that she apparently gets hostile responses from members. Oh wait, there are manic supporters worldwide. Sigh.
Thing is, IMHO she did what Singaporeans have whined and griped about but didn't really take to task. The Straits Times reported disgruntled pax when the news of the all C class flights were announced, but AFAIK there has not been any legal action taken against SQ in Singapore.
SQ responded to a journo's query that the transfer to a one stop flight in a lower class is kosher because the price of the ticket is exactly the same as the Executive Economy ticket. Which was true. They raised the prices of the one stop flight from SIN - NYC via FRA to match the previous non stop prices. Still, there is a failure I think of fulfilling the obligations that come with the purchase of the original ticket. Having said that, what else could SQ do, other than refund.
http://www.flyertalk.com/forum/showthread.php?t=831846
nb: dunno if this person is a man or woman, so please dont slam me for it :-)
An FTer went to a smalls claims court and got something out of SQ for downgrading her from Executive Economy, which of course is being phased out, to Economy. Full story in the link.
What is surprising though is that she apparently gets hostile responses from members. Oh wait, there are manic supporters worldwide. Sigh.
Thing is, IMHO she did what Singaporeans have whined and griped about but didn't really take to task. The Straits Times reported disgruntled pax when the news of the all C class flights were announced, but AFAIK there has not been any legal action taken against SQ in Singapore.
SQ responded to a journo's query that the transfer to a one stop flight in a lower class is kosher because the price of the ticket is exactly the same as the Executive Economy ticket. Which was true. They raised the prices of the one stop flight from SIN - NYC via FRA to match the previous non stop prices. Still, there is a failure I think of fulfilling the obligations that come with the purchase of the original ticket. Having said that, what else could SQ do, other than refund.
http://www.flyertalk.com/forum/showthread.php?t=831846
nb: dunno if this person is a man or woman, so please dont slam me for it :-)
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